Can I change the delivery address following confirmation of my order?

After the confirmation of your order, the chosen delivery address is sent automatically to our shipping department in order to expedite your delivery. This necessary step is processed as quickly as possible to minimize your waiting time.

If you are unable to receive your package at the address you provided and you have no other choice but to make this change, you can contact our team, who will do everything possible to accommodate your request. Your new delivery address will be sent to the carrier who will redirect your package. Please note, however, requests may result in delivery delays for which we cannot be held responsible.

You can request a new delivery address from our customer service team.

Below is from the article of our general conditions of sale and use accepted by you before confirming your order, referring to these consequences:

12 - RESPONSABILITY - force majeure

12.1 The Customer is solely responsible for the consequences to the content or the execution of the Order for any errors or inaccuracies of information communicated during their order on the Website (including their identity, delivery address, email address etc ...). In such a case, DEEJO cannot be responsible including any faulty delivery, impossibility of delivery or late delivery [...].